Key Data on South Korea’s Online Shopping Market

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South Korea E-commerce Market Data

Latest update: November 2024

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South Korea is the third-largest e-commerce market in Asia-Pacific, with a $230 billion market size in 2024, projected to reach $336 billion by 2027.1 This article explores the current state of e-commerce in South Korea, covering the most used payment methods and devices, best-selling products, top online stores, and more. The information is sourced from our Asia-Pacific Data Library and enriched with external references curated by the PCMI team.

You can explore this content as an infographic report, available for download below.

Cover The E-commerce Data Portrait of Asia Pacific

Current State of E-commerce in South Korea

With 99% of the population banked,2 South Korea boasts near-universal digital payment access, driving a highly developed e-commerce market. Below are some key e-commerce statistics.

Key e-commerce statistics for South Korea (data from PCMI)

  • South Korea’s e-commerce market reached $230 billion in 2024
  • Retail e-commerce volume accounted for $148.5 billion in 2024
  • The market is expected to grow at a 13% CAGR from 2024 to 2027
  • E-commerce volume is projected to reach $336 billion by 2027
Profiling the South Korean Online Buyer

Profile of the South Korean Online Shopper

South Korean consumers spent an average of $3,028 per capita on retail e-commerce in 20223

4 in 5 consumers in South Korea have made an online purchase in the past six months4

Gen X shoppers (ages 40-59) in South Korea spend significantly more on marketplaces than younger consumers. For example, on major platforms like Temu and AliExpress, 53% of shoppers are Gen X, compared to 28% and 34% of millennial shoppers (ages 20-39), respectively5

2 out of 3 Koreans actively use marketplace shopping apps.6 Also, 64% of Koreans pay bulls through the internet7

Main drivers to shop online:8

  1. Free delivery
  2. Coupons and discounts
  3. Customer reviews
  4. Simple online checkout
  5. Next-day delivery
South Korea E-Commerce Payment Methods and Devices

South Korea’s E-Commerce Payment Methods and Devices

Primary payment methods for e-commerce in South Korea

According to our PCMI’s E-commerce Data Library, the primary payment methods for e-commerce in South Korea, by share of volume, are:

  1. Credit card – 58%
  2. Digital wallet – 24%
  3. Debit card – 10%
  4. Bank transfers – 3%
  5. Buy Now, Pay Later (BNPL) – 2%

Devices used for purchasing online

In terms of devices used for online shopping, PCMI data shows that:

  • 75% of e-commerce volume in South Korea comes from purchases on mobile devices
  • 25% of e-commerce volume in South Korea comes from desktop
Top-Selling Categories and Leading Online Stores in South Korea

Top-Selling Categories and Leading Online Stores in South Korea

Based on surveys, these are the best-selling products in South Korea’s e-commerce market:9

  1. Food & drinks
  2. Travel
  3. Clothing & footwear
  4. Accommodation
  5. Electrical goods
  6. Health & beauty
  7. Entertainment

As for the top online stores in South Korea, based on 2023 revenue, the ranking is as follows:10

  1. Coupang
  2. Naver
  3. Gmarket
  4. Kakao
  5. Taobao
Key Insights into South Korea's E-Commerce Market

Key Insights into the South Korean E-Commerce Market

Here are some key insights about e-commerce in South Korea based on our report:

South Korea is the third-largest e-commerce market in the Asia-Pacific region, following China and Japan11

4 out of 5 South Koreans buy items online12

E-commerce represents 13% of overall retail spending in South Korea

Live E-Commerce in South Korea

Live e-commerce is expanding rapidly in South Korea and is reshaping the online shopping experience with interactive and real-time transactions.

Live commerce sales reached US$72 million in June 202413

6 out of 10 consumers in Seoul have purchased through live shopping platforms14

Apparel and beauty are the top-selling categories in livestream shopping15

YouTube launched its official online shopping channel in South Korea in June 202316

Next Step:

The PCMI E-Commerce Data Library

While the data shared here can be helpful, both payments and e-commerce companies can gain deeper insights into South Korea’s e-commerce market by accessing the PCMI E-commerce Data Library for Asia Pacific.

The Library covers not only South Korea but also 12 other countries in Asia Pacific, featuring e-commerce market data such as:

  • Historical volume of South Korea’s e-commerce market

  • Projections of South Korea’s e-commerce market volume for 2024-2027

  • Breakdowns by merchant vertical for e-commerce in South Korea: retail, travel, ride-hailing, digital goods and services like streaming

  • Data on both cross-border and domestic e-commerce purchases in South Korea for 2024 and projections for 2025 and beyond

  • Breakdowns and projections of payment methods used in South Korea’s e-commerce (international/domestic credit cards, Buy Now Pay Later, digital wallets, and others)

And much more.

Other key advantages make the PCMI E-commerce Data Library for Asia Pacific a uniquely powerful tool for companies that seek a fuller understanding of e-commerce in the region:

  • It’s customizable to client needs: you can obtain additional data you need for your company’s specific business concerns, beyond what the Library offers

  • It’s budget-friendly: while detailed reports are available for 12+ countries, you can just buy data on just 1 or save money by purchasing a country bundle

  • It includes personalized guidance: every purchase of the Library entitles you to a free 1-hour consultation about the data with one of PCMI’s industry experts

  • It offers unlimited sharing: there is no single-user license with the PCMI E-commerce Data Library for Asia Pacific, so you can share it freely with your organization

Keep up to date with our e-commerce, payments and crypto insights:

Sources:

  1. PCMI E-commerce Data Library ↩︎
  2. PPRO, 2023 ↩︎
  3. “Sector Trend Analysis – E-commerce market trends in South Korea.” Market Intelligence Reports – Government of Canada ↩︎
  4. GlobalData’s 2023 Financial Services Consumer Survey ↩︎
  5. “Affluent Gen Xers lead e-commerce shopping in South Korea,” The Korea Economic Daily, June 13, 2024 ↩︎
  6. As of February 2023. | “South Korean Market Intelligence Report 2024 – E-commerce.” Great Britain & Northern Ireland – Department for Business & Trade ↩︎
  7. OOSGA, 2023. “E-Commerce in South Korea: Outlook & Retail Trends in 2023” ↩︎
  8. GWI (Q3, 2021), as cited by OOSGA, 2023 ↩︎
  9. GlobalData’s 2023 Financial Services Consumer Survey, based on e-commerce values, 2023 ↩︎
  10. ECDB, 2023. Based on GMV, 2023 ↩︎
  11. South Korean Market Intelligence Report 2024 – Ecommerce.” Great Britain & Northern Ireland – Department for Business & Trade ↩︎
  12. South Korean Market Intelligence Report 2024 – Ecommerce.” Great Britain & Northern Ireland – Department for Business & Trade ↩︎
  13. Conversion from KRW 96.5 billion to USD | NHN AD (July 1, 2024). “6월 라이브커머스 종합 리포트 : 거래액 965억원!” ↩︎
  14. “Live Commerce Growing at a Blistering Pace,” The Korca Bizwire, April 7, 2022 ↩︎
  15. “The rise of live stream shopping: South Korea’s tips for success,” Think with Google, June 2023 ↩︎
  16. “YouTube to launch its first official shopping channel in South Korea, Yonhap reports,” Reuters, June 20, 2023 ↩︎

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PCMI Payments and Commerce Market Intelligence
PCMI helps you Grow, Measure and Protect your business through original data, proven analytical methodologies, and invaluable industry expertise.
Payments and Commerce Market Intelligence
PCMI
info@paymentscmi.com

PCMI helps you Grow, Measure and Protect your business through original data, proven analytical methodologies, and invaluable industry expertise.