Unlock Comprehensive
E-Commerce Insights Across Latin America

Access comprehensive e-commerce data for 15 Latin American countries, enabling your business to make informed decisions and develop effective strategies in a dynamic market.

PCMI projects that e-commerce in Latin America will exceed USD$509 billion in 2023, up 27% over 2022 and CAGR of 23% through 2026. Instant payments such as Pix, increased banking penetration and cross-border e-commerce are driving this growth—and generating deeper e-commerce penetration.

Our approach

PCMI use real, transactional data combined with expert insight from industry stakeholders. This dual methodology ensures that the data provided is robust, reliable, and tailored to meet the strategic needs of networks, merchants and payment providers.


Unlike other sources, PCMI’s Data Library provides a comprehensive view of the e-commerce market, covering all verticals—not just retail. This includes data on online gaming, delivery apps, and more, giving you a complete picture of the digital commerce landscape.


  • Gain insights into retail, travel, and digital goods sales
  • Distinguish between cross-border and domestic origin of e-commerce sales
  • Understand RTPs, wallets, and open banking facilitating rapid online payments

E-COMMERCE DATA AVAILABLE

Historical volume and projections of each country’s e-commerce markets in USD between 2020-2026; broken down by:

  • Merchant vertical: retail, travel, ride-hailing and delivery apps, streaming, gaming, and other services
  • Device: mobile purchases versus desktop
  • Origin: cross-border purchases versus domestic
  • Payment method: internationally-enabled credit card, domestic-only credit card, debit card, cash vouchers, digital wallets, Pix, bank transfers, Buy Now Pay Later, and other methods

MARKET DATA AVAILABLE

  • Financial account penetration
  • E-commerce penetration
  • Internet penetration
  • Smartphone penetration
  • Annual e-commerce expenditure per capita

Coverage of 15 e-commerce markets in Latin America

The full dataset is available for purchase along with individual country dataset and customized country bundles.
  • Argentina
  • Bolivia
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • Dominican Republic
  • Ecuador
  • El Salvador
  • Guatemala
  • Panama
  • Paraguay
  • Peru
  • Uruguay

What You'll Get

Standard data report

For each market, PCMI publishes a standardized Excel report containing the keystone data described above.

  • US$2,500 per individual market
  • Country bundles and custom packages available upon request

1-Hour Consultation

with a PCMI suject matter expert to review and discuss the data

1-hour consultation with PCMI experts

The region's most extensive e-commerce data library,
designed to analyze market trends and identify new opportunities in Latin America.

  • Methodology

  • FAQ

CONTENTS AND METHODOLOGY

1. WHAT INFORMATION IS INCLUDED IN THE DATA LIBRARY?

  • E-commerce market size measured in transaction volume (USD)
  • E-commerce volume breakdowns, including:

Vertical:

  • Retail
  • Travel
  • Ride hailing & delivery apps
  • Streaming
  • Gaming
  • Other

Device:

  • Desktop
  • Mobile

Origin:

  • Cross-border
  • Domestic

Payment method:

  • Credit card
  • Debit card
  • Digital wallet
  • Bank transfers/Pix
  • Buy Now Pay Later
  • Cash
  • Other
  • Each datapoint is provided in volume (USD), YoY growth, and % share of total
  • Years: 2020-2026 for every datapoint mentioned above
  • Additional 2023 market data:
  • Population
  • Financial account penetration
  • E-commerce penetration
  • Internet penetration
  • Smartphone penetration

2. WHAT COUNTRIES ARE COVERED?

Today, 15 countries are included in the dataset: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Mexico, Panama, Paraguay, Peru, and Uruguay. More global markets added soon!

3. WHAT YEARS DOES IT COVER?

  • E-commerce data is available for 2020-2026 in all markets.
  • Years available:
  • 2016-2026: Argentina, Chile, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Uruguay
  • 2018-2026: Brazil, Colombia
  • 2019-2026: Guatemala
  • 2020-2026: Bolivia, Ecuador, El Salvador, Paraguay
  • Market data available for 2020-2023

4. WHAT IS YOUR METHODOLOGY?

To develop the data on each market, PCMI first compiles all relevant data from publicly available sources including local chambers of commerce, e-commerce associations, local press, market reports and regulator and government statistics, as well as data from the World Bank and affiliated international organizations. The PCMI team analyzes the data with a critical approach, identifying the holes, errors, and inconsistencies in this data to prepare it for primary research. Then, PCMI conducts interviews with local e-commerce industry stakeholders to clarify, deepen, and streamline data collected via secondary research. In the creation of this dataset, we interviewed over 50 ecommerce executives across the 15 markets covered in the 2023 update of the data, including banks, acquirers, payment gateways, payment service providers, merchants, and consultants. Finally, PCMI conducts a rigorous triangulation of the primary and secondary results, leveraging the perspective of our historical data collected since we first began building this dataset in 2015, to arrive at the final results.

5. WHEN IS THE DATA UPDATED? DOES THIS PURCHASE ENTITLE ME TO ACCESS UPDATED DATA?

A thorough, full-effort analysis is conducted in the first half of each year. Then is updated in October/November of each year based on updates of publicly available information (i.e. card and RTP volumes published by local Central Banks).

 

PCMI clients can purchase the updated data in Q4 of each year at a deeply discounted rate. Please contact us for a customized quote.

6. HOW ACCURATE IS THIS DATA?

While we cannot guarantee an exact margin of error, based on our experience dealing with this data, in the top six markets (Argentina, Brazil, Chile, Colombia, Mexico and Peru), PCMI estimates a maximum 10% margin of error. In smaller markets, the margin of error may go up, since there is less public data available, but margin of error should not exceed 20%.

Data access and usage

7. WHAT HAPPENS IF WE HAVE QUESTIONS ONCE WE RECEIVE THE DATA?

Any purchase includes a 1-hour phone consultation with one of our industry experts.

8. CAN I REQUEST DATA CUSTOMIZATIONS?

PCMI can expand on the data and customize it to fit your team’s needs. Contact us to inquire.

9. IS THE DATA PROVIDED AS A SINGLE-USER LICENSE OR OTHERWISE RESTRICTED?

The data is delivered in Excel format with no access restrictions, so you can share it freely within your organization.

10. CAN I USE THE DATA EXTERNALLY?

If you wish to use the data in external documents, you may do so citing us. You may do this using the following conventions: “Payments and Commerce Market Intelligence,” “PCMI,” or “The PCMI 2023 E-commerce Data Library.”

Purchase process

11. HOW DOES THE PURCHASE PROCESS WORK?

  1. 1
    Contact us to receive your quote.
  2. 2
    For any customizations, please provide your availability for a brief alignment call.
  3. 3
    Within 24 hours, we will reach out to confirm how you will pay.
  4. 4
    We will send our invoice for payment.
  5. 5
    Upon receipt of paying, we will send the data within 30 minutes.

12. WHEN WILL I RECEIVE THE DATA?

  • Within 30 minutes of paying the invoice.
  • Customized data and reports will vary depending on scope.

13. WHAT PAYMENT METHODS DO YOU ACCEPT?

Wire, ACH, PayPal.